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Service Design / Design Thinking
I have an incling to the issue of knowledge communication and the technological platforms supporting it since I have been studying (somehow exotic) “information science”. With this background I feel close to the issues of information architecture (IA), usability, user experience design etc. This year the German conference of IA had a double focus on two great concepts/methodologies: Service Design and Design Thinking ( http://www.iakonferenz.org/ ).
For some impressions, links and slideshows you might consult the saved tweets at http://www.twapperkeeper.com/hashtag/Iak10 and the tag search at slideshare http://www.slideshare.net/search/slideshow?searchfrom=header&q=iak10
There was a great opportunity to collaboratively think about the practice, obstacles and future of these two great concepts. Issues of Augmented Reality, mobile lifestyle and Internet of Things have been touched. Some attendees where rolling back from Cologne to Berlin by train and had a good time in the dining car. One of the lessons learned was that Design Thinking has to enter the management level and hence I thought about Leadership 2.0 and the concept of an “innovation architect”. Is it a self-contradiction since the innovation process cannot be “constructed”, only enabled?
Managing as Designing
I have found no answer whether this concept is leading to anywhere, but I found an interesting video on one of the blogs of Jan Jursa: Managing as Designing: http://iatelevision.blogspot.com/2010/05/managing-as-designing-multiple-models.html
I am not a techie.
I am not a techprogressive.
But I bet on Augmented Reality to be a decisive component of the fine-granular information ubiquity environment, which is emerging in this decade 2010-2020.
The reality is becoming a web
The web has become a reality in the last 20 years – and now we witness that the reality is becoming a web. It is transforming into a weblike matrix of “activated space”. The space of today may be called “mute space” and “blind space” in the future – if it is not
enriched with information, not “talking”, not “hearing”, not reacting to the people around. The analyst predicts this. (My personal opinion is that we still should strive for silence and contemplation in the future.) See the merging of AR principle and powerful recognition technology in the video – to allow/limit this kind of (intrusive?) social transparency is a political issue in this decade.
AR to counterbalance the technological intelligence around us (Subjectoid)
Remind the lesson of evolution biology: A population is shaped by the environment, but at the same time it is shaping the environment. With Augmented Reality on the one end and Sensor Web on the other we envision the Mixed Reality and Ambient Spaces reacting
Augmented Citizen – a concept for the time to come
The times are changing – and the semantics of our expressions too.
When I brought the concept of the “Augmented Citizen” into being it was rather narrow, thanks to the context of Government 2.0 Camp in August 2009 (see slideshare.net). Then in December I realized the full potential and future usage patterns of (Social) Mobile Augmented Reality at the AR meeting in Rotterdam (NL). In the keynote I even encouraged the folks to think beyond the interaction concepts and sensory channels of today, when thinking about augmentation. E.g. we can have augmentation and overlays of other perceptive fields than the visual – and with al kinds of immersion in a social-networked surroundings (for Rotterdam AR meeting see blogpost: Augmented Citizen – next: augmented reality ecosystem).
Later mobile business visionary and social technology architect Dan Romescu and I had some fruitful dialogues concerning the evolution scnarios of mobile AR. Actually he seriously caught fire and went to Mobile World Congress as an “Augmented Citizen Advocate”, blogging at http://www.augmentedcitizen.org So I am proud to present our slides from the Mobile AR Summit at MWC.
Are you a skeptic and have read up to here? Then remind that Juniper talks about a market size of USD 732 million for 2014. Or just think about slide 8:
Q: Isn‘t AR just a new mode how to display information?
A: Yes, but this in fact means to change the
mode of interaction with the world,
your physical and social reality.
Mr. Schirrmacher is one of the smartest minds in Germany, commenting latest developments in the media business and the radical challenges for the print media and their business models. I even share a lot of his worries concerning information overload. Clay Shirky famously said: “It’s Not Information Overload. It’s Filter Failure.” – but, Clay, does not the filter management (= social media management) today cost us to much of our valuable time? Schirrmacher is quite right in analyzing the trouble of “digital life” complexity.
Time of transition, yes
Confession: I personally got rather tired of social media and the social network issue, often I am even skeptic about the longterm effects of social hyperconnectivity. Construcitve turn: Thinking about the future of balanced connectivity and tools for that. Actually I am thinking like so much folks about the transition from Web 2.0 to the next paradigm and how this will look like (web squared, third wave, pragmatic web, synaptic web, just “Web 3,0″?)
iPad pre-configures usage patterns, yes
Mr. Schirrmacher commented on the nice new shiny i-thing in town, the iPad (Die Politik des iPad, faz.net). Steve Jobs actually is a top business genius, may be the top in consumer IT today. Schirrmacher is right to think about the “politics of the iPad”. Hardware, end devices and their layout shape our doings and action patterns, channel our needs and wishes. But Schirrmacher is not quite right, when he thinks that the web of the future will not be so participative – after the iPad.
Participation will change, grow – Augmented Reality participation tools ahead
With mobile end devices allowing to contribute reviews, ratings (thumbs up/down) in a monent, participation will change in content, effort and intention. In the nearest future every smart phone has augmented reality apps as a standard. This will enable us to post annotations just in the physical space around us, attached to buildings, things, shops, even persons with some face recognition. Finally, new participation tools are spreading, pushing transparency – with huge impact to society and our lifestyle, shifting values (for more see Augmented Citizen post).
Ever growing power of Google attracts political concerns and criticism.
The blog post of today is my comment I dropped on TechCrunch
Everyone loves TechCrunch. It is a bit grown to an empire by itself. That’s the way of network dynamics: Hubs emerge and alter the graph like a black hole changes the grid of space and time around. But anyway, TechCrunch is still really one of the top five relevant hubs for discussion and insight concerning serious web issues. One post of today made some wave (see the comment count as an indicator) and I commented on this. Comments are not quite dead (but there is a shrinking trend … Comments Dead, Twitter Holds Smoking Gun).
TC: The Time Has Come To Regulate Search Engine Marketing And SEO
Find this interesting article at techcrunch. The headline says it all. Good argumentation. It is really a bit alarming, that the guest author is writing anonymous. For more Google watching just google “googlewatch” 
and find serious places like googlewatch.eweek.com.
Google Watch – Googleopoly – Should Antitrust Laws Be Amended to Consider Google’s Use of Free? http://googlewatch.eweek.com/content/googleopoly/should_antitrust_laws_be_amended_to_consider_googles_use_of_free.html
My Comment
(Looking for the source? It is page 2, ca. comment no. 100 techcrunch)
Dear Anonymous,
Google is not as stupid and fierce as the Cosa Nostra, to evidently put harm to people, who say something against them.But I completely understand your fear. It is the part of the problem!
Google has grown to a superpower with perfect dominance not only in the ecommerce field, but
it is one of the most admired and powerful companies in the world concerning INNOVATION power! And with a reason – I do admire Google too in this respect! Their strategy, vision and great R&D.BUT ….
Google is acting like a state, making peace around its borders. So even the admiration can be seen as the part of the strategic game.
(1) We geeks got more free tools that we can eat.
One year ago I blogged that post: iPhone 2010: Bet on mixed reality apps as a standard - and I felt the risk to fail with my prediction. Today I have found some news concerning that speculations:
Augmented reality startups want iPhone to open up
More than a dozen augmented reality companies have asked Apple to open up the iPhone 3GS’ live video feature for their apps. (mobile-ent.biz)
So wait and see. And iPhone will not stay alone – “Mobile Augmented Reality” could be one of the most exciting trends and disruptive innovations in the next years. Google that phrase and see Nokia on top of the listing … And there is that Layar video from June 2009 (“Browse the world!”).
The World-as-a-Store – uPOS, the “Ubiquitous Point of Sale”
New buzzwords for 2010 might be: MARcommerce. ARcommerce, the long tail of “reality shopping” … Scenario as shown in the clip: See something, get info, get price, (call the owner with the next click if you want), buy it. Hmm, actually a wellknown usage scenario to the futurist – but now it is knocking on your door, no longer a “vision”.
Augmented reality startups want iPhone to open up | Mobile Content | News by Mobile Entertainmenthttp://www.mobile-ent.biz/news/33644/Augmented-reality-startups-want-iPhone-to-open-up
Some weeks ago I reached some conclusions about the demographic/technographic wave of the Digital Natives. I foresee deep impact, if not cultural clash. For a CEO or manager there are narrow options for sustainable strategic response to this challenge.
So my pro-active imperative was: Time to transform your company into an academy
Today some other fruit of analyzing the wave and emerging power of Digital Natives / Millenials dropped. Manager Magazin online published the article about the emerging issue:
“Digital Natives”: Die Revolution der Web-Eingeborenen – manager-magazin.de http://www.manager-magazin.de/it/artikel/0,2828,625126,00.html
“Digital Natives”: Die Revolution der Web-Eingeborenen – manager-magazin.de
(Andreas Neef, Willi Schroll, Björn Theis)
Just enjoy the insights.
